Our Commitment to customers
- We aim to ensure that:
- Making a complaint is very easy
- We treat your complaint seriously
- We deal with your complaint promptly and in confidence
How to make a complaint
- If you wish to make a complaint you can contact our Customer Services Team in any way listed below
In writing to: our Customer Services Team at
Alpha Property Management Services
Customer Services
3rd Floor
Unit 7, 18-24 High Road
Edgware
Middlesex HA8 7RP
By Phone on: 0203 551 5953
By fax to: The Customer Services on 0203 538 7417
In person at: our office
Your complaint will be fully investigated and a response issued within 7 working days. If you are unhappy with the response you can contact the Chief Executive Officer:
Seth Mensah on 079 0864 4585
If You are Still Unhappy
If you are still unhappy with our response you can contact the Ombudsman:
The Ombudsman: Property
P. O. Box 1021
Warrington WA4 9FE
By phone on: 0330 440 1634 or 01925 530 270
